At Garden Store, we understand that receiving your premium outdoor furniture in perfect condition and in a timely manner is just as important as selecting the perfect pieces for your outdoor sanctuary. Our streamlined delivery process ensures your curated quality furniture arrives safely at your doorstep, wherever you are in the world.

Global Delivery with Local Care

While we ship worldwide (excluding some remote areas in Asia), we maintain our commitment to personalized service throughout the delivery process. Our San Antonio-based customer service team monitors every shipment and is always available to assist with tracking or delivery inquiries.

Shipping Options

1. Standard Shipping

Carrier: DHL or FedEx

Delivery Time: 10-15 business days after dispatch

Cost: $12.95 flat rate

Ideal for customers who want their premium outdoor furniture delivered quickly and reliably. Our standard shipping includes full tracking and insurance coverage.

2. Free Shipping

Carrier: EMS

Delivery Time: 15-25 business days after dispatch

Cost: Free for orders over $50

Perfect for budget-conscious customers furnishing larger outdoor spaces. While delivery times are slightly longer, you’ll enjoy the same careful handling and quality assurance.

Order Processing

All orders are processed within 1-2 business days. During peak seasons (particularly spring and early summer), please allow up to 3 business days for processing as we carefully prepare your weather-resistant aluminum dining sets, boucle sofas, and other outdoor essentials for shipment.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking information. Our modular designs and coordinated collections are packed with care to ensure they arrive in perfect condition, ready to transform your outdoor space.

Delivery of Special Items

For larger items like our Albany and Jardin collection dining tables or curved sofas, carriers may contact you to schedule a delivery appointment. All-weather durable pieces are shipped in protective packaging to withstand transit while maintaining their powder-coated finishes.

International Delivery Notes

  • Customs fees or import taxes are the responsibility of the customer
  • Delivery times may vary slightly by destination
  • Some extended delivery areas may have different shipping options

Need help with delivery or have special requirements? Our customer service team at [email protected] is happy to assist with any delivery-related questions.

We take pride in delivering more than just furniture – we deliver the foundation for your outdoor memories. Thank you for choosing Garden Store for your outdoor living needs.