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Welcome to Garden Store (“us”, “we”, or “our”) at www.usqualityfurniture.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these terms.

Key Summary: Garden Store specializes in premium outdoor furniture and home furnishings for design-conscious customers worldwide. We offer carefully curated collections including boucle sofas, curved sectionals, weather-resistant dining sets, and bedroom furniture with streamlined shipping and customer-focused return policies.

1. User Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Use the website only for lawful purposes and in accordance with these terms
  • Not reproduce, duplicate, copy or resell any part of our site without permission
  • Not use our website in any way that might damage, disable, or impair its functionality
  • Be responsible for all activities that occur under your account
  • Comply with all applicable laws regarding the transmission of technical data

2. Products and Services

Product Descriptions

We take great care to accurately describe our premium furniture collections including:

  • Albany and Jardin outdoor collections
  • Boucle and curved sofas
  • Weather-resistant dining sets
  • Bedroom furniture including bed frames
  • Seasonal items like Christmas trees

While we strive for accuracy, slight variations in color or texture may occur due to monitor settings and natural materials. Product dimensions should be verified before purchase.

Custom Orders

Certain items like made-to-order bed frames and custom-sized dining tables are non-returnable except in cases of damage or defect. These special orders require additional production time.

3. Ordering and Payment

Order Process

Orders are processed within 1-2 business days from our San Antonio warehouse. You will receive an order confirmation email upon successful placement.

Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed through secure encrypted channels. We do not store complete payment card information on our servers.

Pricing and Taxes

All prices are in US Dollars. International customers are responsible for any customs duties, taxes, or fees imposed by their country’s import regulations.

4. Shipping Policy

Shipping Options

We offer two shipping methods to most global destinations (excluding some remote Asian regions):

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Via EMS for orders over $50 (15-25 business days after shipment)

Delivery Expectations

While we make every effort to deliver within estimated timeframes, some delays may occur due to:

  • Customs processing
  • Weather events
  • Carrier delays
  • Global supply chain disruptions

We will notify you if significant delays are anticipated.

5. Returns and Exchanges

Return Policy

We want you to be completely satisfied with your Garden Store purchase. Our return policy includes:

  • 15-day return window from delivery date
  • Items must be unused, in original condition with all tags and packaging
  • Original shipping fees are non-refundable
  • Return shipping is the customer’s responsibility
  • Refunds processed within 3-5 business days of receipt

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

  • Christmas trees (unless damaged)
  • Custom or special order items
  • Made-to-order bed frames
  • Custom-sized dining tables

Damaged Items

If your item arrives damaged:

  • Contact us within 48 hours at [email protected]
  • Provide photos of the damage and packaging
  • We will arrange replacement or refund at no additional cost

6. Intellectual Property

All content on this website, including:

  • Text
  • Graphics
  • Logos
  • Product designs
  • Photography

is the property of Garden Store or its content suppliers and protected by international copyright laws. Unauthorized use is strictly prohibited.

7. Limitation of Liability

Garden Store shall not be liable for:

  • Any indirect, incidental or consequential damages
  • Losses or expenses resulting from product use or inability to use
  • Errors or omissions in product information
  • Delivery delays beyond our reasonable control

Our total liability for any claim related to our products or services shall not exceed the purchase price of the item in question.

8. Governing Law

These Terms shall be governed by the laws of the State of Texas, USA, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms:

Garden Store
1906 Fidler Drive
San Antonio, TX 78233
United States
Email: [email protected]
Phone: +1 (210) XXX-XXXX